We ship worldwide from China with FedEx International Express. Below you’ll find our processing times, shipping rates, free-shipping thresholds and return rules. Questions? Message us on WhatsApp (+86 132 4833 0583) or email jxper2266@gmail.com.
Minimum order
The minimum order value is US$100.
Processing time
Orders are prepared and shipped within 5–7 business days after payment is confirmed. Bank transfer (T/T) orders are processed once the payment has reached our account. Large or custom orders may need more time, and we will contact you if so.
Shipping rates and free shipping
| Destination | Flat rate (FedEx) | Free shipping on orders over |
|---|---|---|
| Asia & Middle East | US$35 | US$500 |
| United States, Canada, Europe & Oceania | US$49 | US$800 |
| All other countries | US$59 | US$1,000 |
Your exact shipping cost is shown at checkout after you enter your address.
What counts toward free shipping
The free-shipping amount is based on body jewelry. Piercing supplies and tattoo supplies (needles, cartridges, consumables and other supplies) can be ordered together with jewelry, but they do not count toward the free-shipping amount, because they are heavy or bulky to ship.
Large equipment: freight quoted separately
Large items such as steam sterilizers, ultrasonic cleaning machines, tattoo armrests, needle storage cabinets and work lights are shipped by quotation. These products show “Freight quoted separately” on the product page. After you place your order, we will contact you with the best freight option and price before shipping.
Delivery time
After dispatch, FedEx International Express usually delivers in 3–7 business days, depending on the destination and customs clearance. You will receive a tracking number by email when your order ships.
Customs, duties and taxes
International shipments may be charged import duties, taxes (such as VAT/GST) or customs fees by the destination country. By default these charges are paid by the recipient and are not included in our prices or shipping fees. If you need a duties-paid (DDP) shipment or specific customs documents, please contact us before ordering and we will discuss the options.
Address and delivery problems
- Please double-check your shipping address and phone number. FedEx may need your phone number for delivery or customs.
- If an address is wrong or a parcel is refused, any extra shipping or return costs are paid by the customer.
- If your parcel is delayed, lost or arrives damaged, contact us with your order number and photos, and we will work with FedEx to resolve it.
Returns and exchanges
For hygiene and safety reasons, body jewelry, needles, cartridges and other consumables cannot be returned or exchanged for change-of-mind reasons.
We will replace or refund items when:
- the item has a quality or manufacturing defect,
- you received the wrong item or wrong size, or
- items are missing from your order.
How to report a problem: contact us within 7 days of delivery with your order number and clear photos or a video of the issue. Please keep the item and its packaging until the case is resolved. Once confirmed, we will send a replacement with your next order or by separate shipment, or refund the item, whichever you prefer.
Orders can be cancelled only before they are shipped. Read the full Refund Policy.
Wholesale orders
Studio, shop or distributor? See our Wholesale page for volume discounts and to send us an order inquiry.